Outage in Doxy.me

Doxy.me Website not loading - Application Functional

Resolved Minor
June 13, 2022 - Started over 3 years ago - Lasted about 3 hours
Official incident page

Incident Report

The doxy.me homepage is currently down and showing a "504 ERROR The request could not be satisfied" screen. This is only impacting the doxy.me homepage. Free and Professional providers are still able to log in by using https://doxy.me/sign-in. Clinic providers should continue using clinic landing page to log in as a provider. Click here for more information with clinic provider logins. Patients should not be impacted as they would check into the provider's room directly.
Components affected
Doxy.me webpages

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Latest Updates ( sorted recent to last )
MONITORING over 3 years ago - at 06/14/2022 03:44AM

We have identified that our website content host is blocking traffic while trying to access doxy.me. We have worked with them to get our IP's whitelisted. The doxy.me homepage is accessible once again. We are continuing to monitor this situation.

INVESTIGATING over 3 years ago - at 06/14/2022 01:15AM

The doxy.me homepage is currently down and showing a "504 ERROR The request could not be satisfied" screen.

This is only impacting the doxy.me homepage. Free and Professional providers are still able to log in by using https://doxy.me/sign-in. Clinic providers should continue using clinic landing page to log in as a provider. Click here for more information with clinic provider logins.

Patients should not be impacted as they would check into the provider's room directly.

Latest Doxy.me outages

File Uploads and Service Startup Issues - about 15 hours ago
Custom SMS Delivery Degradation - about 1 month ago
Issue with provider login - 2 months ago
Doxy.me site not loading - 6 months ago
File hosting service outage - 7 months ago

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