Outage in Doxy.me

Custom SMS Delivery Degradation

Resolved Minor
September 08, 2025 - Started about 1 month ago - Lasted 3 days
Official incident page

Incident Report

We are investigating an issue with our SMS partner affecting custom SMS delivery. Default SMS continues to work as expected.

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 09/11/2025 03:54PM

After a period of monitoring, we have confirmed SMS appointment invites are sending normally and the issue is resolved.

MONITORING about 1 month ago - at 09/09/2025 04:49PM

Custom SMS appointment invites are sending reliably and we’re continuing to monitor.

IDENTIFIED about 1 month ago - at 09/08/2025 02:51PM

The issue has been identified with our SMS provider and work is underway on a long-term solution. Custom SMS appointment invites are currently sending, but there may still be disruptions.

INVESTIGATING about 1 month ago - at 09/08/2025 11:36AM

We are investigating an issue with our SMS partner affecting custom SMS delivery. Default SMS continues to work as expected.

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