Outage in Doxy.me

File Uploads and Service Startup Issues

Resolved Minor
October 20, 2025 - Started about 2 months ago - Lasted about 24 hours
Official incident page

Incident Report

We’re investigating an issue causing file uploads (like check-in photos) to fail and preventing some new sessions from starting. Ongoing calls are working normally. The issue appears related to an AWS outage and we’re monitoring their progress.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 10/21/2025 09:38AM

The AWS issue has been resolved and all doxy.me services are now functioning normally.

INVESTIGATING about 2 months ago - at 10/20/2025 08:04PM

The ongoing AWS issue continues to affect some doxy.me services. We’re closely monitoring the situation and will share updates as they are available.

INVESTIGATING about 2 months ago - at 10/20/2025 02:49PM

A doxy.me partner, AWS, is experiencing an issue that is now impacting some provider sign-ins, site functionality, and file uploads. We’re monitoring AWS and will share updates as they become available.

MONITORING about 2 months ago - at 10/20/2025 10:20AM

A fix has been implemented by our AWS partner, and affected doxy.me services are recovering. File uploads and new session starts are operating normally, but we’re continuing to monitor to ensure full stability.

MONITORING about 2 months ago - at 10/20/2025 10:20AM

A fix has been implemented by our AWS partner, and affected doxy.me services are recovering. File uploads and new session starts are operating normally, but we’re continuing to monitor to ensure full stability.

INVESTIGATING about 2 months ago - at 10/20/2025 09:56AM

We’re investigating an issue causing file uploads (like check-in photos) to fail and preventing some new sessions from starting. Ongoing calls are working normally. The issue appears related to an AWS outage and we’re monitoring their progress.

Latest Doxy.me outages

Issue with provider login - 4 months ago
Doxy.me site not loading - 7 months ago

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