Outage in Drata
Report and export downloads not being delivered to some users
Resolved MajorIncident Report
Summary AI Generated
Drata experienced a 70-hour major incident where some users did not receive in-app notifications when reports or exports finished generating. The underlying files were confirmed to generate successfully — only the notification delivery mechanism was affected. A fix was deployed and validated on August 13, with the incident fully resolved on August 14.
We are currently investigating this issue.
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 08/14/2026 07:44PM
This incident has been resolved.
MONITORING
about 1 month ago - at 08/14/2026 01:42AM
The fix has been deployed and validated. We'll continue monitoring it.
INVESTIGATING
about 1 month ago - at 08/13/2026 06:31PM
We're still validating the fix and will provide an update once it's deployed.
INVESTIGATING
about 1 month ago - at 08/11/2026 09:06PM
We've identified an issue where some users may not receive the in-app notification when certain reports or exports finish generation. We have found no evidence that the underlying files fail to generate or are lost - the notification delivery is what's affected. We are actively working on the fix. We'll post the update on the progress.
INVESTIGATING
about 1 month ago - at 08/11/2026 09:06PM
We are currently investigating this issue.
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