Drata's Public API in the US region experienced a major outage lasting approximately 58.5 hours, during which framework and control readiness data failed to calculate or load correctly for some accounts, causing API endpoints to fail or return incorrect data. The root cause was identified as a framework readiness data processing issue, which was addressed through multiple staged fixes deployed to production. The incident was fully resolved on August 28th with all systems returning to normal; no data was lost, and EU and APAC regions were unaffected throughout.
Trusted by 1,000+ teams
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
The issue has been resolved and all systems are operating normally. We will continue monitoring throughout the weekend to ensure stability. No further action is required from customers at this time.
We have deployed fixes that significantly reduced errors related to framework readiness processing. A final fix for one remaining affected route is being deployed. We will monitor through the weekend and expect to provide further update ASAP.
A fix for the issue framework readiness data was not loading correctly for some accounts. team has already deployed an initial fix to production and is deploying a second update today to fully resolve the issue. We are actively deploying the fix to all regions.
We're investigating failures affecting the Public API in the US region. Framework and control readiness may not calculate correctly during this time. Public API endpoints retrieving framework data may fail or present incorrect data currently. No data has been lost — readiness data is intact and will display accurately once resolved. EU and APAC are unaffected currently.
We're seeing an increase in Public API request failures in the US region. Requests may succeed when retried.
We're actively investigating and will provide updates when they become available.
We are currently investigating this issue.
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with