DrChrono Performance Issues

This incident is resolved. Thank you for your patience as we continued to monitor system performance over the last day. A Root Cause Analysis (RCA) will be available via our status page soon.

DrChrono believes all issues have been resolved with intermittent service outages, slow loading, reports not arriving to the message center, referrals not loading, lab order failure, and other related issues. If you are still trying these actions and not seeing the expected results please reach out to support.

A fix has been implemented and we are monitoring the results.

Our engineering team continues to investigate today's ongoing performance issues including reports from some users that they are not able to log in to DrChrono. Thank you for your continued patience. We apologize for this inconvenience.

We are continuing to investigate this issue with high priority. Additional updates will continue to be posted on our status page.

We have received customer feedback that these issues have not been completely mitigated. Our engineering team is continuing to investigate.

A fix has been implemented and we are monitoring the results.

Our engineering team is continuing to work to implement a fix to resolve the performance issues. Thank you for your patience during this time.

The issue has been identified and a fix is being implemented.

We are continuing to investigate this issue.

We are continuing to investigate this issue.

DrChrono is currently experiencing intermittent service outages, slow loading, reports not arriving to the message center, referrals not loading, lab order failure, and other related issues. Please be aware that we take this very seriously and our engineering team is actively investigating and working to resolve this situation as quickly as possible. We will provide another update via this status page as soon as possible.