Outage in DrChrono

Third Party Vendor: Updox

Resolved Minor
October 15, 2024 - Started 2 months ago - Lasted about 2 hours
Official incident page

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Outage Details

Updox, our third-party vendor, faxing, has reported a service disruption that may affect fax confirmation pages, uploading (drag and drop), and virtual printing. We will continue to provide updates as we have more information. Thank you for your patience. Updox Status Page: https://status.updox.com/
Components affected
DrChrono Updox DrChrono drchrono.com
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 10/15/2024 03:12PM

Updox, our third-party vendor, has resolved their incident. Thank you for your patience.

Updox Status Page: https://status.updox.com/

MONITORING 2 months ago - at 10/15/2024 01:46PM

Updox, our third-party vendor, has implemented a fix for the disruption in service, and the issue is resolved. All systems are operational at this time. They will continue to monitor. If there are no additional occurrences, the status of this incident will be moved to resolved. Thank you for your patience.

Updox Status Page: https://status.updox.com/

INVESTIGATING 2 months ago - at 10/15/2024 01:06PM

Updox, our third-party vendor, faxing, has reported a service disruption that may affect fax confirmation pages, uploading (drag and drop), and virtual printing. We will continue to provide updates as we have more information. Thank you for your patience.

Updox Status Page: https://status.updox.com/

INVESTIGATING 2 months ago - at 10/15/2024 01:05PM

Updox, our third-party vendor, faxing, has reported a service disruption that may affect fax confirmation pages, uploading (drag and drop), and virtual printing. We will continue to provide updates as we have more information. Thank you for your patience.

Updox Status Page: https://status.updox.com/

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