Outage in Drift
Drift Notification Latency
Resolved Minor
September 13, 2023 - Started over 2 years ago
- Lasted about 1 hour
Incident Report
We have identified an issue with notifications sending from Drift. We will update this page with details on the types of notifications and impact as soon as possible.
Components affected
Drift ChatNeed to monitor Drift outages?
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Latest Updates ( sorted recent to last )
over 2 years ago - at 09/13/2023 05:59PM
We have identified an issue with notifications sending from Drift. We will update this page with details on the types of notifications and impact as soon as possible.
over 2 years ago - at 09/13/2023 06:45PM
Our system for processing chat notifications has received a very large and unexpected increase in volume that has resulted in delays in sending notifications. The source of the unexpected increase has been identified and resolved and we are now processing the backed up notifications. We expect notifications delays of up to 50 minutes while our system works through the notifications
over 2 years ago - at 09/13/2023 07:18PM
Engineering also identified from 12:15PM ET to 2:15PM ET most end user messages were not delivered.
Latest Drift outages
Drift is Inaccessible - over 1 year ago
Drift is inaccessible - over 1 year ago
Message Processing Delayed - almost 2 years ago
Widget and Messaging Degradation - about 2 years ago
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