Outage in Drift
Latency in Playbook Messages
Resolved Minor
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Outage Details
Components affected
Drift ChatLatest Updates ( sorted recent to last )
We experienced latency in playbook messages from 11:08 AM - 11:48 AM EST.
While we are no longer seeing latency when it involves processing playbook messages we are seeing degradation with executing routing skills, fallbacks as well as accessing the routing rules pages.
Routing issue resolved as of 12:23 PM EST. Other issues will being investigated.
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