Outage in Drip

Service Disruption Due to Hosting Provider

Resolved Major
June 13, 2023 - Started over 1 year ago - Lasted about 4 hours
Official incident page

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Outage Details

We are currently experiencing a service disruption in our system. We are seeing intermittent problems due to a hosting provider network issue. We apologize for any inconvenience this may be causing and will update you as we continue to monitor the situation closely. Thank you for your patience.
Components affected
Drip REST and JavaScript APIs Drip User Interface Drip Email Sending Drip New People Adds Drip Workflows and Rules Drip Support Systems
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 06/13/2023 11:59PM

We are happy to say all functions are working as expected. Thank you again one last time for your patience during these issues.

If you have any questions or concerns, please reach out to our Support Team via support@drip.com and we'll be happy to assist.

MONITORING over 1 year ago - at 06/13/2023 09:09PM

We are pleased to report that we are starting to see service being restored. We will continue to monitor the situation closely and update as soon as we have more information.

INVESTIGATING over 1 year ago - at 06/13/2023 08:01PM

We are currently seeing service disruption with email sending as well. We will continue to monitor the situation closely. Thank you for your patience.

INVESTIGATING over 1 year ago - at 06/13/2023 07:53PM

We are currently seeing service disruption with the REST and JavaScript APIs, our User Interface and with Workflows and Rules. We will continue to monitor the situation closely.

INVESTIGATING over 1 year ago - at 06/13/2023 07:46PM

We are currently experiencing a service disruption in our system. We are seeing intermittent problems due to a hosting provider network issue. We apologize for any inconvenience this may be causing and will update you as we continue to monitor the situation closely. Thank you for your patience.

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Delays in workflow triggers and decisions - 4 months ago
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Campaign scheduling disabled - 10 months ago
Delays with the User Interface - 12 months ago
Subscriber Profiles and Email Series Unable to Load - about 1 year ago

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