Outage in Drip

Event processing delay

Resolved Minor
November 20, 2024 - Started 11 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently experiencing a delay in processing events related to segmentation, workflows and purchase analytics. Our team has already identified the problem and has deployed a fix. We're currently processing through the backlog of events to restore the expected processing time for all events. We apologize for any inconvenience this may be causing and we will be back here with an update shortly. Thank you for your patience.
Components affected
Drip Workflows and Rules Drip User Interface

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Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 11/20/2024 11:07PM

We have resolved the delays and are back to normal. If you see any other issues from this, please reach out to support@drip.com

MONITORING 11 months ago - at 11/20/2024 10:50PM

Backlog of events has been processed and the team is monitoring to ensure there are no further delays.

IDENTIFIED 11 months ago - at 11/20/2024 10:27PM

We are currently experiencing a delay in processing events related to segmentation, workflows and purchase analytics. Our team has already identified the problem and has deployed a fix. We're currently processing through the backlog of events to restore the expected processing time for all events. We apologize for any inconvenience this may be causing and we will be back here with an update shortly. Thank you for your patience.

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