Outage in Drip

Event processing delays

Resolved Major
March 17, 2025 - Started 7 months ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently experiencing a delay in processing events related to segmentation, workflows, analytics and email deliveries. Our team is working to identify the problem and deploy a fix at which point we'll begin processing through the backlog of events to restore the expected processing time for all events. We apologize for any inconvenience this may be causing and we will be back here with an update shortly. Thank you for your patience.

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Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 03/17/2025 04:00PM

We have resolved the delays and are back to normal. If you see any other issues from this, please reach out to support@drip.com

MONITORING 7 months ago - at 03/17/2025 03:32PM

Our team has identified the problem and has deployed a fix. We're currently processing through the backlog of events to restore the expected processing time for all events.

INVESTIGATING 7 months ago - at 03/17/2025 02:48PM

We are continuing to investigate this issue. 500 errors have been reported for some posts to the API.

INVESTIGATING 7 months ago - at 03/17/2025 01:29PM

We are currently experiencing a delay in processing events related to segmentation, workflows, analytics and email deliveries. Our team is working to identify the problem and deploy a fix at which point we'll begin processing through the backlog of events to restore the expected processing time for all events. We apologize for any inconvenience this may be causing and we will be back here with an update shortly. Thank you for your patience.

Latest Drip outages

Increased Loading Times - 5 months ago
Drip App Disruption - 8 months ago
Event processing delay - 11 months ago

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