Outage in Drive Commerce
Customizer is unavailable
Resolved MajorIncident Report
We are currently investigating the issue with the underlying infrastructure provider.
Need to monitor Drive Commerce outages?
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Latest Updates ( sorted recent to last )
RESOLVED
5 months ago - at 10/30/2025 05:50AM
This incident has been resolved.
MONITORING
5 months ago - at 10/29/2025 07:31PM
We are continuing to monitor for any further issues.
MONITORING
5 months ago - at 10/29/2025 05:57PM
A fix has been implemented to fail over and bypass the affected infrastructure services. The team is actively monitoring as the Customizer API becomes available and stabilizes.
IDENTIFIED
5 months ago - at 10/29/2025 04:51PM
Drive services — including Customizer, Cartographer, and Pacenotes — rely on Microsoft Azure for their underlying infrastructure.
As of 12:00 PM ET on October 29, 2025, these services began experiencing degraded performance. Microsoft engineers are currently investigating the root cause.
You can follow ongoing updates at: https://azure.status.microsoft/en-us/status
INVESTIGATING
5 months ago - at 10/29/2025 04:14PM
We are currently investigating the issue with the underlying infrastructure provider.
Never miss outages in third-party dependencies
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6020 services available
Integrations with
