Outage in DroneDeploy
Overlay uploads stuck in 'Waiting for Upload and Alignment' status
Resolved MajorIncident Report
Summary AI Generated
Between September 25 and September 28, 2026, DroneDeploy experienced a roughly 3-day issue where exterior overlay uploads became stuck in a "Waiting for Upload and Alignment" state. Engineering identified the root cause and deployed a fix within approximately 1.3 hours of the incident being flagged. The issue is now resolved, though affected users will need to re-upload any overlays that were stuck during the outage window.
We are aware of an issue where exterior overlay uploads appear stuck in a waiting for upload and alignment status. Our engineering team is currently investigating.
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 09/28/2026 06:32PM
Between 8:13 AM Pacific Time (15:13 UTC) on September 25 and 11:25 AM Pacific Time (18:25 UTC) on September 28, some users experienced an issue where exterior overlays became stuck in a "Waiting for Upload and Alignment" state. Engineering implemented a fix, and we do not expect further impact. Affected overlays will need to be re-uploaded.
IDENTIFIED
5 days ago - at 09/28/2026 05:22PM
The issue has been identified and our Engineering team is working on implementing a fix.
INVESTIGATING
5 days ago - at 09/28/2026 05:17PM
We are aware of an issue where exterior overlay uploads appear stuck in a waiting for upload and alignment status. Our engineering team is currently investigating.
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