Outage in DropContact

Performance Issues

Resolved Minor
October 29, 2025 - Started 2 months ago - Lasted about 19 hours
Official incident page

Incident Report

We have identified performance issues, resulting in increased response times across our product. Our technical teams are currently investigating the cause of this incident to restore normal service as quickly as possible. We will provide updates here as soon as more information becomes available. Thank you for your patience and understanding.

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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 10/30/2025 12:46PM

The incident has been resolved. The issue was due to an external service provider outage.

MONITORING 2 months ago - at 10/30/2025 08:30AM

The issue that caused increased response times has been identified and resolved.
All services are now operating normally, and our technical teams are continuing to monitor the situation to ensure stability.

We apologize for any inconvenience caused and thank you for your patience and understanding.

INVESTIGATING 2 months ago - at 10/30/2025 08:25AM

We are continuing to investigate this issue.

INVESTIGATING 2 months ago - at 10/29/2025 05:56PM

We are continuing to investigate this issue.

INVESTIGATING 2 months ago - at 10/29/2025 05:54PM

We have identified performance issues, resulting in increased response times across our product.
Our technical teams are currently investigating the cause of this incident to restore normal service as quickly as possible.

We will provide updates here as soon as more information becomes available.

Thank you for your patience and understanding.

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