Degraded performance with Insync Cloud

We have identified degraded performance with Backup and Restore services of Insync cloud due to an ongoing service outage reported by AWS in the ME-CENTRAL-1 region.

As a result of this AWS platform issue, there may be a potential impact on Backup and Restore operations.

Teams are actively working on a priority to mitigate the outage.

We are closely monitoring the situation and will keep you updated on the progress.

Please feel free to contact the Druva Support team at https://support.druva.com for any assistance.

Druva Support

AWS services in the ME-CENTRAL-1 region are recovering; however, due to this outage, you may experience intermittent Backup and Restore failures. We are actively monitoring the situation and will continue to provide updates until full stability is confirmed.

Please feel free to contact the Druva support team at https://support.druva.com for any assistance.

Druva Support

Update:

Backup-Restore jobs are impacted for me-central-1 AWS Region.

We are actively monitoring the situation and will continue to provide updates until full stability is confirmed.

Please feel free to contact the Druva support team at support.druva.com.

Druva Support

We are continuing to address the impact on Backup-Restore jobs within the me-central-1 AWS region.

Our engineering team is collaborating with AWS to achieve a complete recovery of the affected regional services. We are observing preliminary signs of stabilization, however we are taking a cautious approach to ensure data integrity and a full restoration.

Druva Support

We are continuing to address the impact on Backup-Restore jobs within the me-central-1 AWS region.

Our engineering team is collaborating with AWS to achieve a complete recovery of the affected regional services. We are observing preliminary signs of stabilization, however we are taking a cautious approach to ensure data integrity and a full restoration.

We remain committed to transparency and will provide further updates as soon as actionable information becomes available from AWS.

Please feel free to contact the Druva support team at support.druva.com.

Druva Support

We are continuing to address the impact on Backup-Restore jobs within the me-central-1 AWS region.

Our engineering team is collaborating with AWS to achieve a complete recovery of the affected regional services. We are observing preliminary signs of stabilization, however we are taking a cautious approach to ensure data integrity and a full restoration.

We remain committed to transparency and will provide further updates as soon as actionable information becomes available from AWS.

Please feel free to contact the Druva support team at support.druva.com.

Druva Support