Outage in Druva Phoenix
Degraded performance with Phoenix Cloud
Resolved Minor
September 24, 2026 - Started about 16 hours ago
- Lasted about 1 hour
Incident Report
Summary AI Generated
**Incident Summary** A connectivity issue caused a set of devices to become disconnected from Druva's servers, disrupting Backup and Restore operations within Phoenix Cloud. The incident lasted approximately 56 minutes and was classified as a minor degradation. Druva's team investigated and worked to restore connectivity and mitigate the impact.
We have identified an issue where a set of devices are currently disconnected from our servers, which may impact the Backup and Restore operations of Phoenix Cloud.
Our teams are actively investigating the issue and working on this on priority to restore connectivity and mitigate the impact.
We are closely monitoring the situation and will keep you updated on the progress.
Please feel free to contact the Druva Support team at https://support.druva.com for any assistance.
Druva Support
Our teams are actively investigating the issue and working on this on priority to restore connectivity and mitigate the impact.
We are closely monitoring the situation and will keep you updated on the progress.
Please feel free to contact the Druva Support team at https://support.druva.com for any assistance.
Druva Support
Components affected
Druva Phoenix Phoenix CloudTrusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
about 16 hours ago - at 09/24/2026 01:12PM
We have identified an issue where a set of devices are currently disconnected from our servers, which may impact the Backup and Restore operations of Phoenix Cloud.
Our teams are actively investigating the issue and working on this on priority to restore connectivity and mitigate the impact.
We are closely monitoring the situation and will keep you updated on the progress.
Please feel free to contact the Druva Support team at https://support.druva.com for any assistance.
Druva Support
Latest Druva Phoenix outages
Degraded performance with Phoenix Cloud - 4 months ago
Reporting service experiencing degraded performance - 4 months ago
Partial disruption with Phoenix Cloud for Azure workloads - 5 months ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
