Outage in Dualog

Mail exchange degraded

Resolved Major
July 25, 2024 - Started 5 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently investigating an issue involving mail traffic. Some messages from shore to ships are not delivered.
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 07/25/2024 02:04PM

All systems confirmed back to normal.
The mail queue has been completely dispatched from our servers.

MONITORING 5 months ago - at 07/25/2024 12:47PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 5 months ago - at 07/25/2024 12:43PM

The issue has been identified and a fix is in place. We are ensuring the queue of messages is processed accordingly.

INVESTIGATING 5 months ago - at 07/25/2024 12:12PM

We are currently investigating an issue involving mail traffic. Some messages from shore to ships are not delivered.

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