Outage in Dualog
Degraded performance on mail exchange
Resolved MajorIncident Report
We are currently investigating this issue.
Components affected
Dualog Email and Automatic File TransferNeed to monitor Dualog outages?
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 01/05/2026 05:23AM
Email transfer functionality is back to normal. We sincerely apologise for any inconvenience caused.
MONITORING
about 1 month ago - at 01/05/2026 05:08AM
Our fix has resolved the issue and email transfer is operational. We are continuing to monitor the situation.
IDENTIFIED
about 1 month ago - at 01/05/2026 04:55AM
We have identified the cause of the issue and have implemented a fix.
INVESTIGATING
about 1 month ago - at 01/05/2026 04:27AM
Vessels are currently unable to transfer mail. We are looking into the issue with the highest priority.
INVESTIGATING
about 1 month ago - at 01/05/2026 04:17AM
We are currently investigating this issue.
Latest Dualog outages
Degraded performance of email exchange - 2 days ago
Dualog services temporarily unavailable - 8 days ago
Drive Statuspage unresponsive - about 2 months ago
Reports of vessels experiencing downtime - about 2 months ago
Dualog Drive and Apps Portal - degraded performance - 5 months ago
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