Outage in Dualog

Temporary Disruption to Support Phone Line

Resolved Minor

February 12, 2026 - Started 13 days ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently experiencing issues with our support phone line due to an outage with our telephony provider. Our services remain fully operational and are not affected by this issue. In the meantime, please contact our Support team via email at support@dualog.com. We are working with the provider to resolve the issue and will provide updates as soon as more information becomes available.

Components affected

Dualog Support Services

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Latest Updates ( sorted recent to last )

RESOLVED 13 days ago - at 02/12/2026 01:09PM

All telephony services have been fully restored and are operating normally.

IDENTIFIED 13 days ago - at 02/12/2026 11:51AM

We are currently experiencing issues with our support phone line due to an outage with our telephony provider. Our services remain fully operational and are not affected by this issue.

In the meantime, please contact our Support team via email at support@dualog.com.

We are working with the provider to resolve the issue and will provide updates as soon as more information becomes available.

Latest Dualog outages

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