Outage in Dualog
Dualog - Unplanned outage for Secure Email Endpoints
Resolved MajorIncident Report
Dear Customer
We are currently experiencing an outage affecting manual and automatic connections to the secure endpoints used for email transfer to the Dualog Cloud.
The following Connection Suite Services are affected:
¤ Email
¤ File Transfer
No user action will be required
We are working on troubleshooting and will update you on progress. Please visit status.dualog.com for live updates.
For further technical queries, please contact our support:
support@dualog.com T: +47 77621911 or +65 62221911
We apologize for the inconvenience this may cause.
Best regards,
Customer Services Department
Dualog – Your digital platform at sea
Components affected
Dualog Email and Automatic File TransferTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
10 days ago - at 08/25/2026 06:12AM
This incident has been resolved.
MONITORING
10 days ago - at 08/25/2026 05:16AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
10 days ago - at 08/25/2026 05:15AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
10 days ago - at 08/25/2026 04:17AM
Dear Customer
We are currently experiencing an outage affecting manual and automatic connections to the secure endpoints used for email transfer to the Dualog Cloud.
The following Connection Suite Services are affected:
¤ Email
¤ File Transfer
No user action will be required
We are working on troubleshooting and will update you on progress. Please visit status.dualog.com for live updates.
For further technical queries, please contact our support:
support@dualog.com T: +47 77621911 or +65 62221911
We apologize for the inconvenience this may cause.
Best regards,
Customer Services Department
Dualog – Your digital platform at sea
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