Outage in Dubber
Delayed Recordings Ingestion in US Region
Resolved Major
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Outage Details
We are aware that some customers in the US Region are experiencing delaying in call recordings being available in the Dubber portal. We are investigating this incident and will provide further details as we have them.
Latest Updates ( sorted recent to last )
RESOLVED
17 days ago - at 07/08/2025 05:14PM
This incident has been resolved.
IDENTIFIED
17 days ago - at 07/08/2025 04:02PM
The issue has been identified and Dubber is working towards a resolution.
We can confirm that all call records have been captured, there have been no loss of call recordings.
INVESTIGATING
17 days ago - at 07/08/2025 03:13PM
We are continuing to investigate this incident. We will provide further updates when we have them.
INVESTIGATING
17 days ago - at 07/08/2025 02:46PM
We are aware that some customers in the US Region are experiencing delaying in call recordings being available in the Dubber portal. We are investigating this incident and will provide further details as we have them.
Latest Dubber outages
Payments Incident - about 8 hours ago
Investigating issues with US Dubber Accounts - 9 days ago
Issues Accessing Insights Dashboard - US Region - 24 days ago
Incident impacting the availability of call playback - about 1 month ago
US Dubber Portal Recordings Delayed Postings - about 2 months ago
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