Outage in Dubber
Delayed Recordings Ingestion in US Region
Resolved Major
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Outage Details
We are aware that some customers in the US Region are experiencing delaying in call recordings being available in the Dubber portal. We are investigating this incident and will provide further details as we have them.
Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 07/08/2025 05:14PM
This incident has been resolved.
IDENTIFIED
about 2 months ago - at 07/08/2025 04:02PM
The issue has been identified and Dubber is working towards a resolution.
We can confirm that all call records have been captured, there have been no loss of call recordings.
INVESTIGATING
about 2 months ago - at 07/08/2025 03:13PM
We are continuing to investigate this incident. We will provide further updates when we have them.
INVESTIGATING
about 2 months ago - at 07/08/2025 02:46PM
We are aware that some customers in the US Region are experiencing delaying in call recordings being available in the Dubber portal. We are investigating this incident and will provide further details as we have them.
Latest Dubber outages
Call Playback Issues, BroadWorks Eastern USA - 15 days ago
Payments Incident - about 1 month ago
Investigating issues with US Dubber Accounts - about 1 month ago
Issues Accessing Insights Dashboard - US Region - about 2 months ago
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