Outage in Dubber
Intermittent Call Recording Issue
Resolved MinorIncident Report
A small number of customers are experiencing an intermittent issue with calls not being recorded on Microsoft Teams in the Dubber UK1 region. Dubber is working to determine the root cause and a fix for the problem.
Components affected
Dubber Great Britain (UK1) - MS Teams RecordingTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 09/15/2026 07:23AM
Dubber and Microsoft have concluded their investigation and found no issues with Dubber’s recording service. Customers who continue to experience this issue should raise a support ticket directly with Microsoft.
INVESTIGATING
3 days ago - at 09/14/2026 01:44AM
For most customers the issue has been resolved with a smaller subset still experiencing intermittent issues. We are continuing to investigate this in conjunction with Microsoft.
INVESTIGATING
5 days ago - at 09/11/2026 01:40PM
A small number of customers are experiencing an intermittent issue with calls not being recorded on Microsoft Teams in the Dubber UK1 region. Dubber is continuing to work to determine the root cause and a fix for the problem.
INVESTIGATING
5 days ago - at 09/11/2026 06:24AM
A small number of customers are experiencing an intermittent issue with calls not being recorded on Microsoft Teams in the Dubber UK1 region. Dubber is working to determine the root cause and a fix for the problem.
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