Outage in Duo Security
Duo Support Email Support System Issue
Resolved Minor
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Outage Details
Components affected
Duo Security Email SupportLatest Updates ( sorted recent to last )
The issue has been fully resolved. Access to Support cases as well as Knowledge Base articles and the help.duo.com site has been fully restored at this time.
The issue has been resolved and support cases as well as Knowledge Base articles and help.duo.com are currently available. We are monitoring to ensure no recurrence of the behavior.
Duo Support is currently investigating an issue disrupting the creation of cases emailed to Duo Support.
We are working with the appropriate teams to address the core issue.
Knowledge Base articles and help.duo.com is also currently unavailable.
If you need to contact Duo Support, we recommend contacting us via phone for critical needs or less urgent matters.
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