Outage in Duo Security
Authentication failures when requiring Duo Device Health App presence
Resolved Major
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Outage Details
We are currently investigating an issue that is causing authentication failures for authentication that require DHA health checks by policy
Components affected
Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Admin Panel Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication ServiceLatest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 05/04/2023 01:32AM
The issue that is causing authentication failures when DHA health checks are required by policy is fully resolved and all services are now fully functional.
We will be posting a root-cause analysis (RCA) here once our engineering team has finished its thorough investigation of the issue.
Please make sure to check back or subscribe to be notified when the RCA is posted.
MONITORING
over 2 years ago - at 05/03/2023 10:15PM
We have implemented a fix for the issue that is causing authentication failures when DHA health checks are required by policy and are monitoring the results.
IDENTIFIED
over 2 years ago - at 05/03/2023 08:43PM
We have identified the issue that is causing authentication failures when DHA health checks are required by policy and are working on a fix.
INVESTIGATING
over 2 years ago - at 05/03/2023 08:34PM
We are currently investigating an issue that is causing authentication failures for authentication that require DHA health checks by policy
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