Outage in Duo Security

Authentication issues on the Duo57 deployment

Resolved Major
December 04, 2023 - Started almost 2 years ago - Lasted about 16 hours
Official incident page

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Outage Details

We are currently investigating an issue causing authentication failures on the Duo57 deployment. We will provide further updates shortly.
Components affected
Duo Security Admin Panel Duo Security Core Authentication Service
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 12/05/2023 01:26PM

The issue regarding authentication failures on our deployment Duo57 is fully resolved and all services are now fully functional.

We will be posting a root-cause analysis (RCA) here once our engineering team has finished its thorough investigation of the issue.

MONITORING almost 2 years ago - at 12/04/2023 10:17PM

We have confirmed that services are functional and were not impacted during the reported issues. Customers who previously had issues are seeing successful authentication as well. Based on the nature of the reports, we believe this issue is isolated to certain ISP routes. We are continuing to monitor and will provide any updates as needed

INVESTIGATING almost 2 years ago - at 12/04/2023 09:17PM

We are currently investigating an issue causing authentication failures on the Duo57 deployment. We will provide further updates shortly.

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