Outage in Duo Security

Intermittent User Authentication and Admin Panel Access Issues

Resolved Major
December 14, 2023 - Started 10 months ago - Lasted about 6 hours
Official incident page

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Outage Details

We are currently investigating an issue affecting user authentication and Admin Panel logins on multiple deployments and are working to correct the issue as soon as possible. Please check back here or subscribe to updates for any changes.
Components affected
Duo Security Push Delivery Duo Security Push Delivery Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Push Delivery Duo Security Core Authentication Service Duo Security Admin Panel Duo Security Push Delivery Duo Security Admin Panel Duo Security Admin Panel Duo Security Core Authentication Service Duo Security Admin Panel
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 12/14/2023 09:54PM

Following a monitoring period, we have concluded that the issues impacting user authentications and Admin Panel logins are now resolved.

MONITORING 10 months ago - at 12/14/2023 06:46PM

At this time user authentications and Admin Panel logins should no longer be impacted. We are currently monitoring the affected deployments for recurring issues and reviewing information to determine the root cause.

INVESTIGATING 10 months ago - at 12/14/2023 05:52PM

We are continuing to investigate an issue causing intermittent user authentication and Admin Panel login failures for some customers and are working to correct the issue as soon as possible.

INVESTIGATING 10 months ago - at 12/14/2023 04:44PM

We are continuing to investigate an issue affecting user authentication and Admin Panel logins on multiple deployments and are working to correct the issue as soon as possible.

INVESTIGATING 10 months ago - at 12/14/2023 03:43PM

We are currently investigating an issue affecting user authentication and Admin Panel logins on multiple deployments and are working to correct the issue as soon as possible.

Please check back here or subscribe to updates for any changes.

Latest Duo Security outages

All Deployments: Automated Directory Sync Frequency Issues - 1 day ago
Multiple Deployments: Directory sync page access failure within the Admin Panel - 4 days ago
Multiple Deployments] Admin Panel log and API log delivery and retrieval failures - 9 days ago
Connectivity issues in Canada - 10 days ago
[Multiple Deployments] Duo Authentication Failures - 10 days ago

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