Outage in Duo Security

All Deployments: Endpoints showing untrusted with Microsoft Intune

Resolved Minor
June 14, 2024 - Started 6 months ago - Lasted about 4 hours
Official incident page

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Outage Details

Duo is investigating an issue with our integration with Microsoft Intune. Customers utilizing Trusted Endpoints with Microsoft Intune may experience issues with devices being incorrectly identified as untrusted.
Components affected
Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Admin Panel Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 06/14/2024 09:27PM

This incident has been downgraded in severity and is considered resolved. Our engineering teams will continue to collaborate with the necessary partners to ensure a permanent fix.

IDENTIFIED 6 months ago - at 06/14/2024 08:21PM

We are continuing to investigate the issue with our partners and will provide additional updates here once more information is available.

IDENTIFIED 6 months ago - at 06/14/2024 07:34PM

We are continuing to investigate the issue and will provide updates as they become available.

IDENTIFIED 6 months ago - at 06/14/2024 05:46PM

We have identified the issue causing authentication failures with our integration for Trusted Endpoints with Microsoft Intune and are partnering with engineers to resolve the issue.

Customers utilizing Trusted Endpoints with Microsoft Intune may experience issues with devices being incorrectly identified as untrusted.

INVESTIGATING 6 months ago - at 06/14/2024 05:10PM

Duo is investigating an issue with our integration with Microsoft Intune. Customers utilizing Trusted Endpoints with Microsoft Intune may experience issues with devices being incorrectly identified as untrusted.

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