Outage in Duo Security

Duo Support Phone System Issue

Resolved Minor
July 24, 2024 - Started 4 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating an issue with reachability to the phone number listed on Duo's Support Page. As a workaround, please use the phone number found in your Duo Admin Panel under the Help menu in the top right corner of the page.
Components affected
Duo Security Phone Support
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 07/24/2024 03:40PM

We have resolved the issue impacting the support phone number listed on duo.com/support.

IDENTIFIED 4 months ago - at 07/24/2024 02:15PM

We have identified the issue with reachability to the phone number listed on Duo's Support Page and are working towards a resolution. As a workaround, please use the phone number found in your Duo Admin Panel under the Help menu in the top right corner of the page.

INVESTIGATING 4 months ago - at 07/24/2024 01:46PM

We are currently investigating an issue with reachability to the phone number listed on Duo's Support Page. As a workaround, please use the phone number found in your Duo Admin Panel under the Help menu in the top right corner of the page.

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