Outage in Duo Security

All Deployments: Duo SMS Passcode Authentication Failures for India

Resolved Major
July 25, 2024 - Started 2 months ago - Lasted about 8 hours
Official incident page

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Outage Details

We are currently investigating an issue causing SMS passcode authentication failures for India on all of our deployments and are working to correct the issue as soon as possible. Please check back here or subscribe to updates for any changes.
Components affected
Duo Security SMS Message Delivery Duo Security SMS Message Delivery Duo Security SMS Message Delivery Duo Security SMS Message Delivery Duo Security SMS Message Delivery Duo Security SMS Message Delivery Duo Security SMS Message Delivery Duo Security SMS Message Delivery Duo Security SMS Message Delivery Duo Security SMS Message Delivery Duo Security SMS Message Delivery Duo Security SMS Message Delivery Duo Security SMS Message Delivery Duo Security SMS Message Delivery Duo Security SMS Message Delivery Duo Security SMS Message Delivery Duo Security SMS Message Delivery Duo Security SMS Message Delivery Duo Security SMS Message Delivery Duo Security SMS Message Delivery Duo Security SMS Message Delivery Duo Security SMS Message Delivery Duo Security SMS Message Delivery Duo Security SMS Message Delivery Duo Security SMS Message Delivery Duo Security SMS Message Delivery Duo Security SMS Message Delivery Duo Security SMS Message Delivery Duo Security SMS Message Delivery Duo Security SMS Message Delivery Duo Security SMS Message Delivery Duo Security SMS Message Delivery Duo Security SMS Message Delivery Duo Security SMS Message Delivery Duo Security SMS Message Delivery Duo Security SMS Message Delivery Duo Security SMS Message Delivery Duo Security SMS Message Delivery Duo Security SMS Message Delivery Duo Security SMS Message Delivery Duo Security SMS Message Delivery Duo Security SMS Message Delivery Duo Security SMS Message Delivery Duo Security SMS Message Delivery Duo Security SMS Message Delivery Duo Security SMS Message Delivery Duo Security SMS Message Delivery Duo Security SMS Message Delivery Duo Security SMS Message Delivery Duo Security SMS Message Delivery Duo Security SMS Message Delivery Duo Security SMS Message Delivery Duo Security SMS Message Delivery Duo Security SMS Message Delivery Duo Security SMS Message Delivery Duo Security SMS Message Delivery Duo Security SMS Message Delivery Duo Security SMS Message Delivery Duo Security SMS Message Delivery Duo Security SMS Message Delivery Duo Security SMS Message Delivery Duo Security SMS Message Delivery Duo Security SMS Message Delivery Duo Security SMS Message Delivery Duo Security SMS Message Delivery Duo Security SMS Message Delivery
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 07/25/2024 08:38PM

The issue regarding SMS passcode authentication failures for India on all of our deployments has been resolved.

MONITORING 2 months ago - at 07/25/2024 02:13PM

We have deployed a fix for the issue causing SMS passcode authentication failures for India on all of our deployments and are monitoring the results.

IDENTIFIED 2 months ago - at 07/25/2024 01:11PM

We have identified the issues causing SMS passcode authentication failures for India on all of our deployments and working on deploying a fix.

INVESTIGATING 2 months ago - at 07/25/2024 12:40PM

We are currently investigating an issue causing SMS passcode authentication failures for India on all of our deployments and are working to correct the issue as soon as possible.

Please check back here or subscribe to updates for any changes.

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