Outage in Duo Security

DUO1: Core Authentication Service degraded performance

Resolved Minor
August 13, 2024 - Started about 1 year ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating an issue causing degraded performance with the Duo Core Authentication Service on our DUO1 deployment and are working to correct the issue as soon as possible. Please check back here or subscribe to updates for any changes.
Components affected
Duo Security Core Authentication Service

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 08/13/2024 04:19PM

The issue causing degraded performance with Duo's authentication service is now resolved and full functionality is restored.

We will be posting a root-cause analysis (RCA) here once our engineering team has finished its thorough investigation of the issue.

MONITORING about 1 year ago - at 08/13/2024 03:51PM

We have implemented a fix for the issue causing degraded performance with Duo's authentication service.

We will continue to monitor the issue and will post any updates when the incident is considered fully resolved.

IDENTIFIED about 1 year ago - at 08/13/2024 03:41PM

We have identified the cause of the degraded performance with Duo's authentication service and are actively working to restore service to full capacity.

INVESTIGATING about 1 year ago - at 08/13/2024 03:10PM

We are continuing to investigate this issue.

INVESTIGATING about 1 year ago - at 08/13/2024 03:05PM

We are currently investigating an issue causing degraded performance with the Duo Core Authentication Service on our DUO1 deployment and are working to correct the issue as soon as possible.

Please check back here or subscribe to updates for any changes.

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