Outage in Duo Security

[Federal Deployments] Authentication issues using Yubikey tokens

Resolved Major
November 05, 2024 - Started 9 days ago - Lasted 42 minutes
Official incident page

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Outage Details

We are currently investigating an issue that is affecting authentication using Yubikey tokens on Federal Deployments. We are working on remediation and will provide more updates as soon as we have more information.
Components affected
Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service Duo Security Core Authentication Service
Latest Updates ( sorted recent to last )
RESOLVED 9 days ago - at 11/05/2024 01:04AM

The issue causing authentication failures using Yubikey tokens is now resolved and full functionality is restored.

We will be posting a root-cause analysis (RCA) here once our engineering team has finished its thorough investigation of the issue.

MONITORING 9 days ago - at 11/05/2024 12:46AM

We have implemented a fix for the authentication issue using Yubikey tokens.

We will continue to monitor the issue and will post any updates when the incident is considered fully resolved.

IDENTIFIED 9 days ago - at 11/05/2024 12:33AM

We have identified the cause of the authentication issue using Yubikey tokens and are actively working to restore service.

INVESTIGATING 9 days ago - at 11/05/2024 12:24AM

We are currently investigating an issue that is affecting authentication using Yubikey tokens on Federal Deployments. We are working on remediation and will provide more updates as soon as we have more information.

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