Outage in Duo Security

Multiple Deployments: Intermittent SSO log retrieval failure

Resolved Minor
December 06, 2024 - Started 15 days ago - Lasted about 2 hours
Official incident page

Need to monitor Duo Security outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Duo Security, and never miss an outage again.
Start Free Trial

Outage Details

We are investigating issues with intermittent failures retrieving SSO logs when attempting to view them in the Admin Panel and/or through the Admin API for customers on the deployments below. This does not impact authentication. DUO38 DUO47 DUO57 DUO66 DUO67
Latest Updates ( sorted recent to last )
RESOLVED 15 days ago - at 12/06/2024 09:51PM

After further investigation, we have confirmed that no customers should be impacted by this, as only internal systems were impacted. This issue is now Resolved, and further enhancements to ensure reliability and corresponding alerting adjustments will be made moving forward.

INVESTIGATING 15 days ago - at 12/06/2024 08:23PM

We are investigating issues with intermittent failures retrieving SSO logs when attempting to view them in the Admin Panel and/or through the Admin API for customers on the deployments below. This does not impact authentication.

DUO38
DUO47
DUO57
DUO66
DUO67

Be the first to know when Duo Security and other third-party services go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3278 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime