Outage in Duo Security

Duo Support Phone System Issue

Resolved Minor
December 19, 2024 - Started 10 months ago - Lasted about 1 hour
Official incident page

Incident Report

We have identified an issue with Phone Support availability for our Duo Support Team and are working to deploy a fix. If you need to submit a case, please utilize the Duo Support Portal or send us an email to support@duo.com
Components affected
Duo Security Phone Support

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Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 12/19/2024 04:09PM

The issue with call handling for our Duo Support Team has been resolved.

IDENTIFIED 10 months ago - at 12/19/2024 03:26PM

We have identified an issue with Phone Support availability for our Duo Support Team and are working to deploy a fix.

If you need to submit a case, please utilize the Duo Support Portal or send us an email to support@duo.com

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