Outage in Duo Security

All Deployments: Duo Phone Call Authentication Failure for US Region

Resolved Minor
March 31, 2025 - Started 7 months ago - Lasted 31 minutes
Official incident page

Incident Report

We are currently investigating an issue causing intermittent phone call failures in the US region. While we investigate this, please use alternate authentication methods such as Duo Push, Duo Mobile Passcodes, Hardware Token etc. to login to your Duo-protected integrations. Please check back here or subscribe to updates for any changes.
Components affected
Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery Duo Security Phone Call Delivery

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Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 03/31/2025 04:20PM

The third-party issue with intermittent phone call failures for the US region has been resolved.

MONITORING 7 months ago - at 03/31/2025 04:04PM

We have implemented a workaround for the third-party issue with intermittent phone call failures in the US region and are monitoring the results at this time.

INVESTIGATING 7 months ago - at 03/31/2025 03:49PM

We are currently investigating an issue causing intermittent phone call failures in the US region.

While we investigate this, please use alternate authentication methods such as Duo Push, Duo Mobile Passcodes, Hardware Token etc. to login to your Duo-protected integrations.

Please check back here or subscribe to updates for any changes.

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