Outage in Duo Security

VoIP and SMS Delivery Issues in Israel

Minor

July 23, 2026 - Started about 14 hours ago
Official incident page

Incident Report

We are investigating an issue affecting VoIP and SMS message delivery for users in Israel. The issue is related to an upstream carrier. Our team is working with our providers to investigate and restore normal service. Where available, users can use alternative authentication methods such as Duo Push. We will provide updates as more information becomes available.

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Latest Updates ( sorted recent to last )

MONITORING about 13 hours ago - at 07/23/2026 06:39PM

We have implemented a change to address the SMS and VoIP delivery issue affecting users in Israel. SMS and VoIP delivery have recovered, and we are monitoring to confirm continued stability.

INVESTIGATING about 14 hours ago - at 07/23/2026 06:02PM

We are investigating an issue affecting VoIP and SMS message delivery for users in Israel. The issue is related to an upstream carrier.

Our team is working with our providers to investigate and restore normal service. Where available, users can use alternative authentication methods such as Duo Push.
We will provide updates as more information becomes available.

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