Outage in Cisco Duo

All Deployments: Phone Call Delivery to Singapore numbers

Resolved Minor

December 01, 2022 - Started about 3 years ago - Lasted about 6 hours
Official incident page

Incident Report

We are currently monitoring third-party provider issues causing failures with Phone Call Delivery to some Singapore numbers on all of our deployments. We are load-balancing Phone Call delivery across various providers which have resulted in an improvement in delivery. We will continue to monitor the issue and will post any updates when the incident is considered fully resolved. Please check back here or subscribe here for further updates.

Components affected

Cisco Duo Phone Call Delivery Cisco Duo Phone Call Delivery Cisco Duo Phone Call Delivery Cisco Duo Phone Call Delivery Cisco Duo Phone Call Delivery Cisco Duo Phone Call Delivery Cisco Duo Phone Call Delivery Cisco Duo Phone Call Delivery Cisco Duo Phone Call Delivery Cisco Duo Phone Call Delivery Cisco Duo Phone Call Delivery Cisco Duo Phone Call Delivery Cisco Duo Phone Call Delivery Cisco Duo Phone Call Delivery Cisco Duo Phone Call Delivery Cisco Duo Phone Call Delivery Cisco Duo Phone Call Delivery Cisco Duo Phone Call Delivery Cisco Duo Phone Call Delivery Cisco Duo Phone Call Delivery Cisco Duo Phone Call Delivery Cisco Duo Phone Call Delivery Cisco Duo Phone Call Delivery Cisco Duo Phone Call Delivery Cisco Duo Phone Call Delivery Cisco Duo Phone Call Delivery Cisco Duo Phone Call Delivery Cisco Duo Phone Call Delivery Cisco Duo Phone Call Delivery Cisco Duo Phone Call Delivery Cisco Duo Phone Call Delivery Cisco Duo Phone Call Delivery Cisco Duo Phone Call Delivery Cisco Duo Phone Call Delivery Cisco Duo Phone Call Delivery Cisco Duo Phone Call Delivery Cisco Duo Phone Call Delivery Cisco Duo Phone Call Delivery Cisco Duo Phone Call Delivery Cisco Duo Phone Call Delivery Cisco Duo Phone Call Delivery Cisco Duo Phone Call Delivery Cisco Duo Phone Call Delivery Cisco Duo Phone Call Delivery Cisco Duo Phone Call Delivery Cisco Duo Phone Call Delivery Cisco Duo Phone Call Delivery Cisco Duo Phone Call Delivery Cisco Duo Phone Call Delivery Cisco Duo Phone Call Delivery Cisco Duo Phone Call Delivery Cisco Duo Phone Call Delivery Cisco Duo Phone Call Delivery Cisco Duo Phone Call Delivery Cisco Duo Phone Call Delivery Cisco Duo Phone Call Delivery Cisco Duo Phone Call Delivery Cisco Duo Phone Call Delivery Cisco Duo Phone Call Delivery Cisco Duo Phone Call Delivery Cisco Duo Phone Call Delivery Cisco Duo Phone Call Delivery Cisco Duo Phone Call Delivery Cisco Duo Phone Call Delivery Cisco Duo Phone Call Delivery Cisco Duo Phone Call Delivery

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Latest Updates ( sorted recent to last )

RESOLVED about 3 years ago - at 12/01/2022 11:01AM

We can confirm that the issue with the phone call is resolved. We are seeing a normal success rate for call deliveries.

MONITORING about 3 years ago - at 12/01/2022 04:36AM

We are currently monitoring third-party provider issues causing failures with Phone Call Delivery to some Singapore numbers on all of our deployments.

We are load-balancing Phone Call delivery across various providers which have resulted in an improvement in delivery.

We will continue to monitor the issue and will post any updates when the incident is considered fully resolved.

Please check back here or subscribe here for further updates.

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