Outage in Cisco Duo

Duo SSO performance degradation on certain deployments

Resolved Minor
November 09, 2023 - Started about 1 year ago - Lasted 30 minutes
Official incident page

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Outage Details

Starting at about 09:05 ET, we experienced service degradation causing some Duo SSO logins to take an excessive amount of time or completely time out. A fix has been implemented for authentication performance degradation at 09:15 ET. We are monitoring the results of the fix at this time. Please check back here or subscribe to updates for any changes.
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 11/09/2023 03:15PM

Starting at about 09:05 ET, we experienced service degradation causing some Duo SSO logins to take an excessive amount of time or completely time out. A fix was implemented for authentication performance degradation at 09:15 ET and we have examined all login issues were resolved by 09:26 ET.

We will provide a Root Cause Analysis (RCA) as soon as it is available.

MONITORING about 1 year ago - at 11/09/2023 02:48PM

Starting at about 09:05 ET, we experienced service degradation causing some Duo SSO logins to take an excessive amount of time or completely time out. A fix has been implemented for authentication performance degradation at 09:15 ET. We are monitoring the results of the fix at this time.

Please check back here or subscribe to updates for any changes.

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