Outage in Cisco Duo

Intermittent User Authentication and Admin Panel Access Issues

Resolved Major
December 14, 2023 - Started over 1 year ago - Lasted about 6 hours
Official incident page

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Outage Details

We are currently investigating an issue affecting user authentication and Admin Panel logins on multiple deployments and are working to correct the issue as soon as possible. Please check back here or subscribe to updates for any changes.
Components affected
Cisco Duo Core Authentication Service Cisco Duo Core Authentication Service Cisco Duo Core Authentication Service Cisco Duo Push Delivery Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Core Authentication Service Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Admin Panel
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 12/14/2023 09:54PM

Following a monitoring period, we have concluded that the issues impacting user authentications and Admin Panel logins are now resolved.

MONITORING over 1 year ago - at 12/14/2023 06:46PM

At this time user authentications and Admin Panel logins should no longer be impacted. We are currently monitoring the affected deployments for recurring issues and reviewing information to determine the root cause.

INVESTIGATING over 1 year ago - at 12/14/2023 05:52PM

We are continuing to investigate an issue causing intermittent user authentication and Admin Panel login failures for some customers and are working to correct the issue as soon as possible.

INVESTIGATING over 1 year ago - at 12/14/2023 04:44PM

We are continuing to investigate an issue affecting user authentication and Admin Panel logins on multiple deployments and are working to correct the issue as soon as possible.

INVESTIGATING over 1 year ago - at 12/14/2023 03:43PM

We are currently investigating an issue affecting user authentication and Admin Panel logins on multiple deployments and are working to correct the issue as soon as possible.

Please check back here or subscribe to updates for any changes.

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