Outage in Cisco Duo

Multiple Deployments: Intermittent Duo Authentication and Admin Panel access failures.

Resolved Minor

April 21, 2024 - Started 8 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating an issue causing intermittent Duo authentication failures and Admin Panel access issues on some of our deployments and are working to correct the issue as soon as possible. Deployments Affected: DUO9 DUO14 DUO15 DUO19 DUO21 DUO24 DUO33 DUO40 DUO41 DUO45 DUO55 DUO62 DUO63 Please check back here or subscribe to updates for any changes.

Components affected

Cisco Duo Core Authentication Service Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Core Authentication Service Cisco Duo Core Authentication Service Cisco Duo Admin Panel Cisco Duo Core Authentication Service Cisco Duo Admin Panel Cisco Duo Core Authentication Service Cisco Duo Admin Panel Cisco Duo Core Authentication Service Cisco Duo Core Authentication Service Cisco Duo Core Authentication Service Cisco Duo Core Authentication Service Cisco Duo Admin Panel Cisco Duo Core Authentication Service Cisco Duo Core Authentication Service Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Core Authentication Service Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Core Authentication Service

Latest Updates ( sorted recent to last )

RESOLVED 8 months ago - at 04/21/2024 06:55AM

The issue causing Duo authentication failures and Admin Panel access issues is fully resolved and all services are now fully functional.

MONITORING 8 months ago - at 04/21/2024 06:15AM

We are now seeing that Duo Authentications and Admin Panel access is successful and trending at normal rates.

We will continue to monitor the issue and will post any updates when the incident is considered fully resolved.

INVESTIGATING 8 months ago - at 04/21/2024 05:50AM

We are currently investigating an issue causing intermittent Duo authentication failures and Admin Panel access issues on some of our deployments and are working to correct the issue as soon as possible.

Deployments Affected:
DUO9
DUO14
DUO15
DUO19
DUO21
DUO24
DUO33
DUO40
DUO41
DUO45
DUO55
DUO62
DUO63

Please check back here or subscribe to updates for any changes.

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