Outage in Cisco Duo

Duo Support Phone System Issue

Resolved Minor
July 09, 2024 - Started 10 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently investigating an issue with reachability to the phone number listed on Duo's Admin Panel, as well as the Federal and VIP phone numbers. As a workaround, please use our other regionalized numbers found at https://duo.com/support or send an email to support@duo.com.
Components affected
Cisco Duo Phone Support
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 07/09/2024 06:13PM

We have resolved the issue impacting the support phone number listed on the Duo Admin Panel, as well as the Federal and VIP phone numbers.

IDENTIFIED 10 months ago - at 07/09/2024 04:42PM

We have identified the issue impacting the support phone number listed on the Duo Admin Panel, as well as the Federal and VIP phone numbers and are working towards a resolution. As a workaround, please use our other regionalized numbers found at https://duo.com/support or send an email to support@duo.com.

INVESTIGATING 10 months ago - at 07/09/2024 03:00PM

We are currently investigating an issue with reachability to the phone number listed on Duo's Admin Panel, as well as the Federal and VIP phone numbers. As a workaround, please use our other regionalized numbers found at https://duo.com/support or send an email to support@duo.com.

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