Outage in Cisco Duo
AI Assistant Service Disruption in US-W1
Resolved MinorIncident Report
Summary AI Generated
Cisco Duo experienced a service disruption affecting AI Assistant functionality in the US-W1 region, causing users to encounter errors or inability to access AI Assistant features. The incident lasted 1.4 hours before engineering teams successfully resolved the issue and confirmed system stability.
We are currently investigating an issue affecting AI Assistant functionality in the US-W1 (US West-1) region. Users may experience errors or be unable to access AI Assistant features.
Our engineering teams are actively investigating the issue and working to restore normal service as quickly as possible.
Please check back here or subscribe to updates for the latest information.
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Latest Updates ( sorted recent to last )
RESOLVED
about 10 hours ago - at 06/10/2026 03:35PM
The issue affecting AI Assistant functionality in the US-W1 region has been resolved.
Our team has verified that services are operating normally, and monitoring has confirmed system stability. Thank you for your patience while we resolved this issue.
INVESTIGATING
about 11 hours ago - at 06/10/2026 02:17PM
We are currently investigating an issue affecting AI Assistant functionality in the US-W1 (US West-1) region. Users may experience errors or be unable to access AI Assistant features.
Our engineering teams are actively investigating the issue and working to restore normal service as quickly as possible.
Please check back here or subscribe to updates for the latest information.
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