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Outage in Dwolla

Intermittent high response times and timeouts on /customers and /transfers

Resolved Minor
August 26, 2025 - Started 5 months ago - Lasted about 4 hours
Official incident page

Incident Report

We are currently experiencing higher than normal response times on the /customers and /transfers endpoints and are working to resolve this issue. We'll update again when this issue has been resolved.
Components affected
Dwolla API - Production

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Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 08/26/2025 06:10PM

This incident has been resolved.

MONITORING 5 months ago - at 08/26/2025 02:32PM

We have identified the cause of the degraded performance and have implemented a fix. Response times across the API are now improving.

INVESTIGATING 5 months ago - at 08/26/2025 02:23PM

We are currently experiencing higher than normal response times on the /customers and /transfers endpoints and are working to resolve this issue. We'll update again when this issue has been resolved.

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