Outage in Dwolla

Delays in Instant Payments (RTP/FedNow) Status Updates

Resolved Minor
November 17, 2025 - Started about 7 hours ago - Lasted about 4 hours
Official incident page

Incident Report

We are currently experiencing an issue affecting Instant Payments submitted through our API. Since approximately 7:58 AM CT, these payments have been processed as expected — meaning that funds are being successfully transferred to the intended bank accounts. However, their transfer status remains "pending" in our system, creating a discrepancy between the actual fund movement and the reported transaction state. The root cause has been identified, and we are actively implementing a fix to resolve the underlying issue. Note: To avoid unintended duplicate payments, please refrain from resubmitting these transactions, as the transfers are still being processed correctly. We appreciate your patience as we work to restore normal transfer status updates. Further updates will be provided as soon as they are available.
Components affected
Dwolla API - Production

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Latest Updates ( sorted recent to last )
RESOLVED about 3 hours ago - at 11/17/2025 08:33PM

This incident has been resolved.

MONITORING about 7 hours ago - at 11/17/2025 04:36PM

We are currently experiencing an issue affecting Instant Payments submitted through our API. Since approximately 7:58 AM CT, these payments have been processed as expected — meaning that funds are being successfully transferred to the intended bank accounts. However, their transfer status remains "pending" in our system, creating a discrepancy between the actual fund movement and the reported transaction state.

The root cause has been identified, and we are actively implementing a fix to resolve the underlying issue.

Note: To avoid unintended duplicate payments, please refrain from resubmitting these transactions, as the transfers are still being processed correctly.

We appreciate your patience as we work to restore normal transfer status updates. Further updates will be provided as soon as they are available.

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