Outage in Dynamic Yield
Degraded Performance for Shopping Muse in USE
Resolved MajorIncident Report
We are currently investigating an issue with intermittent Shopping Muse response latency and timeouts for US sections.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 08/31/2026 09:47PM
This incident has been resolved.
MONITORING
about 2 months ago - at 08/31/2026 09:39PM
A fix has been implemented and we're beginning to see Shopping Muse response times recover and timeouts decrease. We will continue to monitor and will provide another update once fully resolved.
IDENTIFIED
about 2 months ago - at 08/31/2026 08:07PM
We have identified an upstream service issue affecting Shopping Muse response times and causing intermittent timeouts.
Our team is actively monitoring the situation and working toward resolution.
INVESTIGATING
about 2 months ago - at 08/31/2026 05:29PM
We are currently investigating an issue with intermittent Shopping Muse response latency and timeouts for US sections.
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