A data processing pipeline issue in Dynatrace's US East region caused drops in extracted metrics from logs, span metrics, entities, and anomaly detection data. The incident lasted approximately 1.1 hours and was classified as minor, with some customers experiencing data loss across these affected types. The team worked to mitigate the impact, with no further updates issued beyond the initial notification.
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We are aware of an issue affecting the pipeline responsible for processing extracted metrics from logs, span metrics, entities, and anomaly detection. Some customers may experience data drops for these affected data types.
Our teams are actively working to mitigate the issue and reduce customer impact. We will provide the next update within the next hour, or sooner if new information becomes available.
We apologize for the inconvenience and thank you for your patience.
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