Outage in Dynatrace

SaaS tenants accessibility issues

Resolved Minor
February 24, 2024 - Started over 1 year ago - Lasted about 4 hours

Incident Report

We have detected issues with SaaS tenants availability. Small subset of customers may be unable to access their tenants on the affected clusters. We're actively investigating this issue and working toward a resolution. Please check back for updates here.

We apologize for the inconvenience.

#Scope: Only Azure - Cluster 1 in US East Virginia tenants may be affected.
Components affected
Dynatrace Azure - Cluster 1 in US East Virginia

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Latest Updates ( sorted recent to last )
over 1 year ago - at 02/24/2024 08:18AM

We have detected issues with SaaS tenants availability. Small subset of customers may be unable to access their tenants on the affected clusters. We're actively investigating this issue and working toward a resolution. Please check back for updates here.

We apologize for the inconvenience.

#Scope: Only Azure - Cluster 1 in US East Virginia tenants may be affected.

over 1 year ago - at 02/24/2024 10:18AM

We are still in the process of investigating of the root cause of the issue. Still small subset of customers may be unable to access their tenants on the affected clusters. We're working toward a resolution.

We apologize for the inconvenience.

#Scope: Only Azure - Cluster 1 in US East Virginia tenants may be affected.

over 1 year ago - at 02/24/2024 11:50AM

We identified affected component and are now working towards mitigation. We will keep you updated.

We apologize for the inconvenience.

#Scope: Only Azure - Cluster 1 in US East Virginia tenants may be affected.

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