Outage in Dynatrace

Checking or analysing synthetic traces causes a failure

Resolved Minor
March 13, 2025 - Started about 2 months ago - Lasted about 12 hours

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Outage Details

When checking or analysing synthetic traces, an HTTP 500 error or failure is displayed. The error can also be intermittent.
Components affected
Dynatrace AWS - Cluster 48 in US East Virginia Dynatrace AWS - Cluster 29 in EU West Ireland Dynatrace AWS - Cluster 84 in US East Virginia Dynatrace AWS - Cluster 83 in US West Oregon Dynatrace AWS - Cluster 12 in APAC Southeast Sydney Dynatrace AWS - Cluster 15 in US East Virginia Dynatrace AWS - Cluster 20 in EU West Ireland Dynatrace AWS - Cluster 58 in EU West Ireland Dynatrace AWS - Cluster 66 in CA Central Canada
Latest Updates ( sorted recent to last )
about 2 months ago - at 03/13/2025 02:46AM

When checking or analysing synthetic traces, an HTTP 500 error or failure is displayed. The error can also be intermittent.

about 2 months ago - at 03/13/2025 05:57AM

Issue has been identified and a fix is presently being worked on.

We apologise for the inconvenience that this may have caused.

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