Outage in Dynatrace

Accessibility issues with Dynatrace UI and data ingest in UAE region

Resolved Major
October 23, 2025 - Started 9 days ago - Lasted about 2 hours

Incident Report

We identified accessibility issues to the Dynatrace UI and issues with ingesting the data, we are currently investigating the root cause.

Dynatrace UI shows "Service unavailable" or error code 504.

Customers in the Dynatrace SaaS deployment hosted in the United Arab Emirates are impacted.

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Latest Updates ( sorted recent to last )
9 days ago - at 10/23/2025 08:29AM

We identified accessibility issues to the Dynatrace UI and issues with ingesting the data, we are currently investigating the root cause.

Dynatrace UI shows "Service unavailable" or error code 504.

Customers in the Dynatrace SaaS deployment hosted in the United Arab Emirates are impacted.

9 days ago - at 10/23/2025 09:14AM

Root cause analysis is currently ongoing.
At this time we are applying mitigation steps on our SaaS deployment to reduce the impact to our customers.

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