Outage in Dynatrace

Possible drop of logs when leveraging log event type "Warning" in a log event extraction rule

Resolved Minor
October 30, 2025 - Started 2 days ago - Lasted about 9 hours

Incident Report

We have identified an issue when leveraging the newly introduced log event type "Warning" in a log event extraction configuration that the rule execution breaks and log events are subsequently dropped as a result. Customers not leveraging the log event type “Warning” in the event extraction are not affected.

Please do not hesitate to open a case via the support portal to mitigate for help on to set the proper configuration or if you have further questions about this incident

We apologise for any inconvenience this may have caused.

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Latest Updates ( sorted recent to last )
2 days ago - at 10/30/2025 01:13AM

We have identified an issue when leveraging the newly introduced log event type "Warning" in a log event extraction configuration that the rule execution breaks and log events are subsequently dropped as a result. Customers not leveraging the log event type “Warning” in the event extraction are not affected.

Please do not hesitate to open a case via the support portal to mitigate for help on to set the proper configuration or if you have further questions about this incident

We apologise for any inconvenience this may have caused.

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